Data Deletion Request
We value your privacy and make it easy for you to manage your data. If you wish to delete your account and associated data from our app, please follow the instructions below.
How to Delete Your Account
You can delete your account directly within the app by following these steps:
1. Open the ProofofID app on your device.
2. Navigate to the Profile section, found in the app menu (top left).
3. Select Delete Account.
4. Follow the on-screen prompts to confirm your account deletion.
5. Once confirmed, your account and all associated data will be permanently deleted from our systems.
Additional Support
If you encounter any issues or need assistance with deleting your account, you can contact our support team. Please send an email to support@proofofid.io with the subject line "Account Deletion Request" and include your account details (e.g., registered email or username). Our team will process your request within 7 business days.
What Happens After Deletion
Once your account is deleted, all personal data associated with your account will be permanently removed from our servers, except where we are required to retain certain information for legal or regulatory purposes. You will no longer have access to your account or any services tied to it.
For more information about how we handle your data, please review our Privacy Policy.